The Savvy Groomer is a business founded by River Lee, a groomer who has been in the pet industry for over 15 years.  She has managed doggy daycares, was a dog trainer for many years before opening her first grooming salon.

You can learn more about River here.

First of all, congrats on purchasing and investing in your business!

Single Strategy Call
You should have booked your coaching call at the same time you paid for the call.  If you did not, you may have accidentally not finished booking.  You would have an email with the confirmation of your strategy call.  If you're having more trouble, reach out to me.

One Month Strategy Call
You will have all four hours already put into your profile, you will need to login to your profile when booking to access your coaching hours.  Go to The Savvy Groomer general calendar and book your calls in 30-minutes, 60-minutes, or 120-minutes sessions as you like.  Just remember that your hours EXPIRE 30 days after purchase and must be used up before then.

Semi-Annual Strategy Call
You will have all twenty-four hours (6 months with 4 hours each) already put into your profile, you will need to login to your profile when booking to access your coaching hours.  Go to The Savvy Groomer general calendar and book your calls in 30-minutes, 60-minutes, or 120-minutes sessions as you like.  You do NOT need to book all six months worth of coaching right away, you can book it a month at a time, or even just weekly!  Just remember that your hours EXPIRE 6 months after purchase and must be used up before then.

YES! 

Single Strategy Call
Must be used before December 30, 2020.  You can reschedule according to the Savvy Groomer coaching agreements.

One Month Strategy Call
All four coaching hours must be used on or before December 30, 2020.  You can reschedule according to the Savvy Groomer coaching agreements.

Semi-Annual Strategy Call
All six months' worth of coaching calls (Six months at four coaching hours = 24 hours total) must be used on or before May 30, 2021.  You can reschedule according to the Savvy Groomer coaching agreements.

Coaching hours expire because the Savvy Groomer takes a limited amount of coaching clients per month.  This allows River to put aside enough time to help grow, support, and guide a set number of business owners.  Once River's calendar is full she will close her book and have a waiting list of coaching clients.  This means your hours must be used for the month or time frame you purchased them for.  This is the same reason we have clients pay a no show fee if they chose to not come in for their appointment, we set aside time to groom their pet... River is setting aside that time, and you can book your hours as you see fit.  If you chose to not book them, there are no refunds given and we highly suggest you do not make that mistake!