The Savvy Groomer is a business founded by River Lee, a groomer who has been in the pet industry for over 15 years.  She has managed doggy daycares, was a dog trainer for many years before opening her first grooming salon.

You can learn more about River here.

Group mentoring allows you to have your questions answered while also listening to questions you may have never considered.  Group mentoring are calls where questions are answered, each call ranges from 30 minutes to 90 minutes.  Anywhere from 1 - 3 calls per week can be expected in the group.  You can also sign up for spotlight questions to get some individual clarity.

First of all, congrats on purchasing and investing in your business!

Regardless of which package you purchased you will receive an automatic email welcoming you to mentoring program. You will also be immediately granted access to our mentoring hub for you to explore. Here we have a brief welcome, a break down of how things work, a stash of FAQ's pre-answered for you guys, as well as an entire library of content waiting for you to explore!

Group Mentoring Plus & Coaching Clients
Additional to the immediate access to the mentoring hub, you will also be sent an email within 24-48 hours with a unique coupon code and simple instructions to book your coaching calls in our coaching software. When you book these times you will automatically be given a zoom link to save into your calendar. Please know that coupons expire within 72 hours so once you have that email, book them immediately. Your coaching calls, once added to your account will expire within 30 days after purchase so this is important to do in a timely manner.  As soon as your hour(s) are booked, you will receive an email with the confirmation of your strategy call included. If you're having more trouble, reach out to our Tech Support and we'll get you squared away! (contact us here)

YES! 

Group Mentoring Plus
Must be used before 30 days.  You can reschedule according to the Savvy Groomer coaching agreements.

Coaching Client
All four coaching hours must be used on or before 30 days.  You can reschedule according to the Savvy Groomer coaching agreements.

Coaching hours expire because the Savvy Groomer takes a limited amount of coaching clients per month.  This allows River & Quinci to put aside enough time to help grow, support, and guide a set number of business owners.  Once the calendar is full we will close our book and have a waiting list of group mentoring plus / coaching clients.  This means your hours must be used for the month or time frame you purchased them for.  This is the same reason we have clients pay a no-show fee if they chose to not come in for their appointment, we set aside time to groom their pet... River & Quinci are setting aside that time, and you can book your hours as you see fit.  If you chose to not book them, there are no refunds given and we highly suggest you do not make that mistake!

Spotlight questions (often called "hot seats") are when you have the opportunity to ask your personal question in a group setting.  If you've ever listened to a radio show or a talk show you've heard a spotlight question!  Spotlight questions allow you to get some individual clarity.