3-5 minute read
Are you running a business and it feels like your business is actually
running you?
Hi, I’m River Lee of the Savvy Groomer, a business coach for the busy
pet professional and all I need is 3-5 minutes of your time to show you 3
tips that made a difference in my own pet...
Ask Yourself These 3 Questions Before Hiring an Assistant
Hiring an assistant can be a great way to expand your business and your services. While she’s taking care of the administrative portion of your business, you can focus on your clients and the money-making tasks. However, don’t...
Procrastination is a dirty word when you’re a groomer, especially if you're a business owner. If you procrastinate over doing tasks, then no one is left to complete them, which leads to a feeling of overwhelm, which leads to you questioning why you started your business in the first...
Have you analyzed your customer service practices recently? It’s not enough these days to just be an outstanding groomer; if someone is unhappy with their groom, or can’t reach you with a question or for an appointment... They will be quick to bash you on social media or...
No matter if you are a salon or mobile grooming business owner, have employees or groom solo you often bemoan the fact that your to-do lists are miles long... You wish you had more time in the day to get all your tasks done. Now let's add in the number of clients vying...
If you haven't already please read
To be Unclear is to Unkind
Employees
Employers, figure out EXACTLY what you and do not expect of your employee. Take that time, makes it clear in your mind what those expectations are, and if they’re reasonable. Would your “ideal employee” be...
If you haven't already please read
To be Unclear is to Unkind
Not an employee? Read
Employers
Consider sitting down with a cup of coffee and write down what you expect of your ideal position. Think about your “ideal boss” and what they would offer you. Write what you NEED...
If you are an employee, employer, co-worker or client the importance of knowing what you want and communicating clearly is priceless. How many times do you want to rip your hair out when a client says "short but not shaved", or "I want his hair 'this short' but I don't want a haircut". A lack of...
