Ask Yourself 3 Questions Before Hiring an Assistant communication team building

Ask Yourself These 3 Questions Before Hiring an Assistant

Hiring an assistant can be a great way to expand your business and your services. While she’s taking care of the administrative portion of your business, you can focus on your clients and the money-making tasks. However, don’t...

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The Emotional Heimlich burnout value yourself

No one is here to tell you what to do with your life; that's not the purpose of Savvy Groomer.  The goal is to be your Jiminy Cricket, and always let your conscience be your guide... To be that little voice to ask you "is this what I need right now?".  I needed an Emotional...

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A Piece of the Pie feline exclusive marketing roi

This blog post was originally published in Perfect Pointers Magazine, and on the National Cat Groomer's Institute Blog.  
http://nationalcatgroomers.com/piece-of-pie/

 

The idea of going feline-exclusive with my business scared me to death.  As a dog groomer I had the luxury of...

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Bite Gloves for Procrastination communication team building time management

 

Procrastination is a dirty word when you’re a groomer, especially if you're a business owner. If you procrastinate over doing tasks, then no one is left to complete them, which leads to a feeling of overwhelm, which leads to you questioning why you started your business in the first...

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Customer Service Tips, even when Fluffy is a Psycho communication team building

Have you analyzed your customer service practices recently? It’s not enough these days to just be an outstanding groomer; if someone is unhappy with their groom, or can’t reach you with a question or for an appointment...  They will be quick to bash you on social media or...

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3 Tips for Gaining More Time in your Day communication team building time management

 

 

No matter if you are a salon or mobile grooming business owner, have employees or groom solo you often bemoan the fact that your to-do lists are miles long...  You wish you had more time in the day to get all your tasks done.  Now let's add in the number of clients vying...

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Starbucks Customers branding marketing value yourself

A Starbucks grooming business focuses on high-end clients who may be more fussy but they are dealing with less of them.  They focus more time on customer service and making the client happy. These clients may, or may not require complicated, technical haircuts... but they DO require a solid...

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Dunkin Donuts Customers marketing value yourself

 

I would say this is about half of the grooming industry, Dunkin Donuts reminds me of the typical local shop. Their work is good, maybe there is one or two amazing artists who can preform specialty skills but for the most part the customers are here for their "coffee and doughnuts"....

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McDonald's Coffee Customers branding marketing value yourself

 

We all know these shops.  The chop shops.  The "sure you can come in now, or later, or whenever" shops.  The area's "oh God tell me you didn't pay someone to do that to your dog" shop.  Now, if this is your business model please remember it is not realistically a...

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They're Not all your Customers branding marketing value yourself

 

Starbucks.  Dunkin Donuts.  Mcdonalds.
They all sell coffee

The product is the same.  The branding, ideal client and price point is totally different.

Photo credit: Business Insider

Starbucks           
 

Known for its high-end brand,...

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Groomer Burnout is Real- Trapped burnout value yourself

I knew when I was running my dog grooming salon I was becoming burnt out. I was working 60-80 hours a week, I had 5 employees that were finally amazing but needed a lot of guidance. I was trying to take time off to spend time with my young son, so I decided to take off my first Christmas eve off...

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Groomer Burnout is Real- Financial burnout value yourself

I knew when I was running my dog grooming salon I was becoming burnt out.  I was working 60-80 hours a week, I had 5 employees that were finally amazing but needed a lot of guidance.  I had opened my salon 4 days before my son was born, I lived in that salon with a newborn baby...

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